Delivery and in-store pickup

In France

Home delivery by Colissimo, with a tracking number. The cost depends on the amount of your items, at the prices shown on the website: it is calculated at the delivery step, before payment.

Abroad

We deliver to the countries of the zones below, according to the amount of your items.

Outside the European Union, your order is invoiced excluding VAT: French VAT is deducted in the order summary. Any customs duties and import taxes of the destination country are payable by the recipient.

For other countries, delivery is not available online: choose in-store pickup, or write to us.

In-store pickup

Free, at 1 rue de Paradis, 75010 Paris, Monday to Saturday from 9:30 am to 6:30 pm. Choose “In-store pickup” at the delivery step: we let you know as soon as your order is ready. Please bring your order number.

Pickup is available whatever your country; French VAT then applies.

Pieces with a lead time

Each piece shows its availability: “Available in store”, or a supply lead time from the brand, for example “2 to 3 weeks”. The cart shows the longest lead time before you order.

Your order is prepared in one go, as soon as all the pieces are together, then shipped within 2 working days.

Pieces sold in sets

Some pieces are sold boxed, for example a box of 6 plates: the price and the quantity then refer to the set.

On delivery

Check the parcel in front of the courier and, if it is damaged, write a precise reservation on the delivery slip. A piece arrived broken: see the Returns and withdrawal page.